Important v8 Terminology Update
Please be aware that starting with PBXware version 8, we have updated our terminology to replace legacy terms.
In this documentation (and in all v8 software), terms such as "Master" and "Slave" have been replaced with new, more descriptive terms. Key examples include:
- Master Tenant / Master → System
- Slave Tenant → Tenant
- Master Extension / Master Account Code → Main Extension
- Slave Extension / Slave → Subextension
If you are using an older version of PBXware (v7, v6, etc.), you will still encounter the original "Master/Slave" terminology in your system's interface.
The PBXware team is responsible for development and documentation of devices supported in PBXware, including:
This is the list of UADs, Public Announcement Devices, ATAs, Expansion Modules, DECT handsets, and PCI Cards supported from PBXware 6 and higher versions.
For detailed information on supported devices, please refer to the appropriate version documentation below.
For detailed instructions on Dynamic Auto Provisioning, please refer to the documentation corresponding to your specific version.
For the list of devices that support Hot Desking, please refer to the page below:
For UAD-specific HOWTO guides, please refer to:
For the full list of HOWTO guides, visit PBXware HOWTO Guides.
For detailed instructions on how to add Additional Configuration parameters and provisioning lines for supported devices and providers, please refer to the guide below:
The guide contains examples and explanations for configuring additional provisioning parameters through PBXware.
If a customer needs support for a new UAD in PBXware, they should submit an official request to add support for the specific UAD. Before starting the procedure, the customer must follow the steps outlined below:
Please note the following:
● Support for new UADs cannot be implemented for older PBXware versions.
● The provisioning guide for the requested UAD must be available on the official website.
● In case of a new manufacturer, a direct contact with their Support team must be established.