Avaya phones need additional manual intervention from the deployment technician due to the way these phones work.
To provision Avaya phones successfully, Avaya firmware files needs to be downloaded and extracted to the tftp folder on the server.
Avaya firmware packs can be downloaded from:
https://downloads.bicomsystems.com/avaya/
List of Avaya firmware compatibility with PBXware:
- PBXware 6.7.5+ = 4.1.1.0.7 firmware (added support for J179)
This User Guide is written as general guide on how to set up Avaya Firmware pack on Your server.
¶ Firmware for Avaya J100 series devices
1.Connect to server via SSH:
ssh root@your-server-ip -p2020
Please make sure to replace your-server-ip with an actual ip address or domain name of your server.
2.Navigate to tftp folder
cd /opt/pbxware/pw/tftp
3.Download firmware pack for Avaya phones:
wget https://downloads.bicomsystems.com/avaya/avaya.tar.bz2
Once you press enter, you should see something like this
wget https://downloads.bicomsystems.com/avaya/avaya.tar.bz2
--2023-06-13 10:07:00-- https://downloads.bicomsystems.com/avaya/avaya.tar.bz2
Resolving downloads.bicomsystems.com... 157.90.90.217
Connecting to downloads.bicomsystems.com|157.90.90.217|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 376180316 (359M) [application/octet-stream]
Saving to: ‘avaya.tar.bz2’
avaya.tar.bz2 45%[======>] 155,75M 8,85MB/s in 41s
Once download is completed, you must unpack the firmware archive.
tar xvjf avaya.tar.bz2
- Navigate to Avaya folder
cd avaya
- Move all files and folders to the root of the tftp folder
mv \* ../
Avaya firmware files are now ready for provisioning. If you are not sure how to prepare Avaya firmware package please contact our support and we will be glad to help you.