¶ Introduction
This Configuration Guide is written as a general guide on how to configure the Yealink phone model SIP-T30 to work with PBXware 5.3.10.
¶ Requirements
¶ Identifying Phone Model
To start and successfully complete the registration of your Yealink phone, you need to know which phone model to set up.
On the back of each Yealink phone, there is model information that you should check. Although various phone models can have exactly the same requirements and installation procedures, phone models can also have significantly different requirements and installation procedures, so that is why it is important to know the model you own which results in you setting up the device successfully.
¶ Phone Firmware
- Make sure that your phone is loaded with an appropriate firmware version, 124.85.0.40.
- To find out the firmware version of your Yealink phone model, open a new browser window and enter your phone IP address in order to access the phone's web administration interface login screen. Example: http://192.168.1.22.
- Log in to the phone's web administration interface with your username and password. Please note that the factory default login details are as follows: username is admin and password is admin.
¶ DHCP Server
Fully configured and operational DHCP server.
¶ PBXware Version
PBXware version 5.3.8.
In order to find out the PBXware version:
- Log in to PBXware
- Navigate to Settings: About.
On the top of the About page, you may see a code similar to this one PBXware Edition: Multi-Tenant Release: 5.3.8.0 (251dc1c5) Running: 13.23.1-gc-040bbaca, Proxy v5.3.8 (231c5f3), API: 5.3, libmemcached version: 1.0.18, where Release denotes the current version of PBXware.
¶ Installation
This section describes how to install and connect the phone to the electrical power and data network as well as how to apply factory settings.
The following topics are covered:
- Power Adapter
- Factory Settings
¶ Power Adapter
Connect the Network and Power
- Connect the DC plug on the power adapter to the DC port on the phone and connect the other end of the power adapter into an electrical power outlet.
- Connect the Ethernet cable between the Internet port on the phone and the network port on a router or switch to access LAN.
¶ Find the Phone's IP Address
Find out the Yealink phone's IP Address.
- Press the OK button.
The IP address will be displayed on the top of display.
¶ Reset to Factory Settings
This step is not required for brand new out-of-the-box phones, however, if the phone has been already used then it is a must.
- Hold OK for 5 seconds on the home screen.
- Press OK to confirm the factory reset.
Or:
- Open a new browser window and enter your phone's IP address in order to access the phone's web administration interface login screen. Example: http://192.168.1.22.
- Log in to the phone's web administration interface with your username and password. Please note that the factory default login details are as follows: username is admin and password is admin.
- Click the Upgrade tab.
- Click the Reset button in order to reset the phone to factory settings. The phone will reset to the factory settings and reboot.
- Wait some time for a device to reboot.
NOTE: Do not unplug or remove power to the phone while it is updating firmware and configuration.
¶ Registering Phone
This section describes how to identify the Yealink phone model, requirements that must be met, and how to register the phone using manual configuration or auto provisioning.
The following topics are covered:
- Manual Configuration
- Auto Provisioning
¶ Manual Configuration
This section describes how to set UAD settings, create a PBXware Extension, and register the phone.
The following topics are covered:
- UAD Settings
- Creating an Extension
- Registering a Phone
¶ UAD Settings
Log in to the PBXware's web administration interface
- Open a new browser window and enter the IP address in order to access the PBXware's web administration login screen. Example: http://192.168.1.10.
- Log in to PBXware with the e-mail address and password.
UAD Settings
- Navigate to Settings:UAD.
- Make sure that Yealink UAD is enabled. To check the UAD status, click the Edit icon corresponding to your Yealink phone.
- Make sure Status is set to Active, Auto provisioning is set to No, and DHCP is set to Yes.
- Click the Save button to save changes.
¶ Creating an Extension
Add an Extension
- Navigate to Extensions. Click Add Extension.
- The standard options window will be shown below.
- Select the Yealink phone model from the UAD select box.
- Select Location: Local or Remote.
Local is for all Extensions registered on the LAN and Remote is for all Extensions registered from remote networks, WAN, Internet etc.
- Click the Next step button.
Extension Values
Enter values into the required field text boxes.
REQUIRED FIELDS:
- Name
Enter a name for the Extension being created. Example: John Smith.
Enter the e-mail address associated with this Extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems.com
- Department
Department to which this Extension belongs to. Example: Sales.
- Click the Save button.
¶ Registering a Phone
This section describes how to register a Yealink phone using Hostname or IP Address or DNS SRV.
The following topics are covered:
- Hostname or IP Address
- DNS SRV
¶ Hostname or IP Address
Log in to the phone's web administration interface
- Open a new browser window and enter your phone's IP address in order to access the phone's web administration interface login screen. Example: http://192.168.1.22
- Log in to the phone's web administration interface with your username and password. Please note that the factory default login details are as follows: username is admin and password is admin.
- Click Account.
- Enter or set the following details into the respective fields.
REQUIRED FIELDS:
- Account Active
Make sure that the On radio box is selected.
- Register Name
PBXware Extension number. Example: 1003
- User Name
Usually the same number as the Phone Number.
- Password
The Secret of the Extension as received in the e-mail associated with this Extension. Example: _%Z4M3*Ts9y7. A password is generated automatically for each newly created Extension.
- Sip Server
Enter the Hostname or IP Address of PBXware.
Example of a Hostname: voip.bicomsystems.com
Example of an IP Address: 192.168.1.10
- Click the Confirm button.
- You will have to wait some time for a device to reboot. If everything is done as described above, you should have successfully registered your phone to PBXware.
Dial *123 to verify the registration.
¶ DNS SRV
This section describes how to use a DNS SRV record which specifies the location of PBXware.
NOTE: Your DNS server needs to be configured correctly for this to work. Bicom Systems can provide the service to set this up for you.
Log in to the phone's web administration interface
- Open a new browser window and enter your phone's IP address in order to access the phone's web administration interface login screen. Example: http://192.168.1.22
- Log in to the phone's web administration interface with your username and password. Please note that the factory default login details are as follows: username is admin and password is admin.
- Click Account.
- Enter or set the following details into the respective fields.
REQUIRED FIELDS:
- Account Active
Make sure that the On radio box is selected.
- Register Name
PBXware Extension number. Example: 1003
- User Name
Usually the same number as the Phone Number.
- Password
The Secret of the Extension as received in the e-mail associated with this Extension. Example: _%Z4M3*Ts9y7. A password is generated automatically for each newly created Extension.
- Sip Server
In the Sip Server field, enter the Hostname.
Example of a Hostname: bicomsystems.com
- Make sure that you replace Hostname from this example with your PBXware Hostname.
- Make sure that the DNS server is configured to automatically route registration request to PBXware which is actually under another domain name. Example: newbicomsystems.com.
- Transport
Select DNS SRV from the drop-down menu.
- Click the Confirm button.
- You will have to wait some time for a device to reboot. If everything is done as described above, you should have successfully registered your phone to PBXware.
Dial *123 to verify the registration.
¶ Auto Provisioning
This section describes how to set UAD settings, create a PBXware Extension, and register the phone using DHCP or Static IP address.
The following topics are covered:
- UAD Settings
- Creating an Extension
- Registering a Phone
¶ UAD Settings
Log in to the PBXware's web administration interface.
- Open a new browser window and enter the IP address in order to access the PBXware's web administration login screen. Example: http://192.168.1.10.
- Log in to PBXware with your e-mail address and password.
UAD settings
- Navigate to Settings:UAD.
- Make sure that Yealink UAD is enabled. To check the UAD status, click the Edit icon corresponding to your Yealink phone.
- Make sure that Status is set to Active, Auto provisioning is set to Yes, and DHCP is set to Yes.
- Click the Save button to save changes.
¶ Creating an Extension
Add an Extension
- Navigate to Extensions. Click Add Extension.
- The standard options window will be shown below.
- Select the Yealink phone model from the UAD select box.
- Select Location: Local or Remote.
Local is for all Extensions registered on the LAN and Remote is for all Extensions registered from remote networks, WAN, Internet etc.
- Click the Next step button.
Extension values
Enter values into the required field text boxes.
REQUIRED FIELDS:
- Name
Enter a name for the Extension being created. Example: John Smith.
Enter the e-mail address associated with this Extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems.com
- Auto Provisioning
Set to Yes.
- MAC Address
Enter the Yealink phone's MAC address. Example: 001565123456. The MAC address can be found at the back of the phone.
- Click the Save button.
¶ Registering a Phone
This section describes how to register a Yealink phone using DHCP, TFTP, HTTP & HTTPS or DNS SRV.
The following topics are covered:
- DHCP
- TFTP or HTTP & HTTPS
- DNS SRV
¶ DHCP
Configure DHCP
- Make sure that your DHCP router is configured to use option 66 to automatically instruct phones with the URL for auto provisioning. For more information, please refer to your router documentation or contact the network administrator.
Phone's first boot or user-initiated reboot
- The auto provisioning process will start during the phone's first boot or after the reboot process has been initiated by the user. The DHCP server will instruct the phone from where to pick up an appropriate configuration file. If everything is done as described above, you should have successfully registered your phone to PBXware.
Dial *123 to verify registration.
¶ TFTP or HTTP & HTTPS
- Open a new browser window and enter your phone's IP address, e.g. http://192.168.1.22.
- Enter username and password and press the Confirm button. NOTE: The factory default login details are as follows: username is admin and password is admin.
- Click the Settings tab.
- Click the Auto Provision link in the left-hand navigation menu.
- Choose what server type you intend to use: HTTP, HTTPS and Trivial FTP. NOTE: Our recommendation is to use HTTP.
If you choose to use server type HTTP or HTTPS, enter http:// or https:// followed by a Hostname or an IP Address, followed then by /prov.
Example of a Hostname using HTTP: http://abc.bicomsystems.com/prov
Example of a Hostname using HTTPS: https://abc.bicomsystems.com/prov
Example of an IP Address using HTTP: http://192.168.1.10/prov
Example of an IP Address using HTTPS: https://192.168.1.10/prov
- Enter the Auto Provisioning username and password into the User Name and Password fields.
If you choose to use server type TFTP, enter tftp:// followed by a Hostname or an IP Address
Example of a Hostname: https://voip.bicomsystems.com
Example of an IP Address: tftp://192.168.1.10
- Click the Autoprovision Now button.
- A pop-up window will show up. Click the OK button to confirm your action.
- You will have to wait a couple of seconds for the configuration to be updated. NOTE: Do not power off your phone.
- The auto provisioning process will start during the phone's reboot process. The phone will pick up an appropriate configuration file from PBXware. If everything is done as described above, you should have successfully registered your phone to PBXware.
Dial *123 to verify registration.
¶ Using TLS
NOTE: If you choose to use HTTPS as a protocol for registering your phone:
- Open a new browser window and enter your phone's IP address, e.g. http://192.168.1.22.
- Enter username and password and press the Confirm button. NOTE: The factory default login details are as follows: username is admin and password is admin.
- Click the Security tab and go to Trusted certificates and disable the Only Accept Trusted Certificates option.
¶ DNS SRV
This section describes how to use a DNS SRV record which specifies the location of PBXware.
NOTE: Your DNS Server needs to be configured correctly for this to work. Bicom Systems can provide the service to set up this for you.
Check if the DNS SRV is enabled in PBXware
- Contact your PBXware administrator to find out if the DNS SRV is enabled in PBXware, or if you have access to PBXware, you can check this yourself.
- Open a new browser window and enter the IP address in order to access the PBXware's web administration login screen. Example: http://192.168.1.10.
- Log in to PBXware with your e-mail address and password.
- Navigate to Settings -> Servers. Click the server corresponding the Edit button. NOTE: On the Multi Tenant Edition, navigate to Settings -> Tenants -> Master Tenant.
- In the Auto Provisioning group, please make sure that Use DNS SRV when possible is set to Yes. If it is set to No or N/A, set to Yes and click the Save button.
NOTE: You must re-save all your Extensions configured for auto provisioning.
Log in to the phone's web administration interface
If there is no DHCP in your network, you can still auto provision your Yealink phone. Please refer to your Yealink phone model User Guide for instructions about setting the static IP address. After you configure your Yealink phone to use a static IP address, continue with the following steps.
- Open a new browser window and enter your phone's IP address in order to access the phone's web administration interface login screen. Example: http://192.168.1.22
- Log in to the phone's web administration interface with your username and password. Please note that the factory default login details are as follows: username is admin and password is admin.
- Click the Upgrade tab.
- Click the Advanced tab.
URL
In the URL field, enter the Hostname.
Example of a the Hostname: bicomsystems.com
- Make sure that you replace Hostname from this example with your PBXware Hostname.
- Make sure that the DNS server is configured to automatically route registration request to PBXware which is actually under another domain name. Example: newbicomsystems.com.
- Check New Config
Select Power on + Repeatedly.
- Click the Confirm button.
You will have to wait some time for a device to save changes.
- Click the Auto Provision button to run the auto provisioning process, after which you will be asked to confirm the action. To continue, click the OK button.
- The auto provisioning process will start during the phone's reboot process. The phone will pick up an appropriate configuration file from PBXware. If everything is done as described above, you should have successfully registered your phone to PBXware.
Dial *123 to verify registration.
¶ Additional Configuration Template
If you want to include some additional UAD configuration for Yealink T30, add the fields to User Agent General Auto Provisioning Template in the Settings -> UAD -> Yealink T30 menu, or add them directly to the Extension in the UAD Auto Provisioning Template section.