¶ Introduction
This Configuration Guide is written as general guide on how to configure the Snom phone model D862 to work with PBXware v6.7.7.
¶ Requirements
¶ Identifying phone model
To start and successfully complete registration of your Snom phone you need to know which phone model you will setup.
From the back of each Snom phone there are exact model information that you should check. Although different phone models can have exactly the same requirements and installation procedure, phone models can also have significantly different requirements and installation procedure, so that ignorance of your own model may result in the inability to successfully set up your phone.
¶ Phone firmware
- Make sure that your phone is loaded with appropriate firmware version, 10.1.159.12.
- To find out the firmware version of your Snom phone model open a new browser window and enter your phone IP address in order to access the phone web administration interface login screen. Example:
http://192.168.1.22. - Go to Status -> System Info in the left navigation menu.
- The Firmware Version field displays the device's firmware version
¶ DHCP server
Fully configured and operational DHCP server.
¶ PBXware version
PBXware version 7.1
In order to find out the PBXware version:
- Login to PBXware
- Navigate to Settings: About.
On the top of About page is a code similar to this one PBXware Edition: Business, Release: 7 (251dc1c5), Running: 18.15.0-gc-c6df9197, PBXware Proxy v7 (4807ca1), API: 7, libmemcached version: 1.0.18, where Release denotes the exact version of your PBXware.
¶ Installation
This chapter describes how to install and connect the phone to the electrical power and data network as well as how to apply factory settings.
The following topics are covered:
- Power adapter
- Power over Ethernet (PoE)
- Factory Settings
¶ Power adapter
Connect the Network and Power
- Connect the DC plug on the power adapter to the DC port on the phone and connect the other end of the power adapter into an electrical power outlet.
- Connect the ethernet cable between the Internet port on the phone and the network port on a router or switch to access LAN.
NOTE: If you are using Power over Ethernet (PoE), you don't need to connect the AC adapter. Make sure the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.
¶ Power over Ethernet (PoE)
Connect the Network (only)
Using a regular ethernet cable, your phone can be powered from a Power over Ethernet (PoE) compliant router or switch.
- Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power router or switch.
NOTE: If you are using Power over Ethernet (PoE), you don't need to connect the AC adapter. Make sure the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.
¶ Find the phone IP address
Find out your Snom phone IP Address.
- Press the Settings softkey.
- Go to Status -> Connection -> IP connection
The IP field displays the device's IP address
¶ Reset to factory settings
This step is not required for brand new out-of-the-box phones, however, if the phone has been already used then it is a must.
- Open a new browser window and enter your phone IP address in order to access the phone web administration interface login screen. Example:
http://192.168.1.22. - Click on Maintenance in the left navigation menu.
- Go to Software Update.
- Click on Trigger Factory Reset button and confirm with Confirm in order to reset the phone to factory settings. Phone will be reset to the factory settings and reboot.
- Wait sometime prior for device to reboot.
NOTE: Do not unplug or remove power to the phone while it is updating firmware and configurations.
¶ Registering phone
This chapter describes how to identify Snom phone model, requirements that must be met and how to register the phone using manual configuration or auto provisioning.
The following topics are covered:
- Manual configuration
- Auto provisioning
¶ Manual configuration
This chapter describes how to set UAD settings, create PBXware extension and register the phone.
The following topics are covered:
- UAD settings
- Creating extension
- Registering phone
¶ UAD Settings
Login to PBXware web administration interface
- Open a new browser window and enter the IP address in order to access the PBXware web administration login screen. Example:
http://192.168.1.10 - Login to PBXware with your e-mail address and password.
UAD settings
- Navigate to Settings:UAD.
- Make sure Snom UAD is enabled. To check the UAD status click on the edit icon corresponding to your Snom phone.
- Make sure Status is set to Active, Auto provisioning is set to No, and DHCP is set to Yes.
- Click on the Save button to save changes.
¶ Creating extension
Add Extension
- Navigate to Extensions. Click on Add Extension.
- The standard options window will be shown below.
- Select Snom phone model from the UAD select box.
- Select Location: Local or Remote.
Local is for all extensions registered on the LAN and Remote is for all extensions registered from remote networks, WAN, Internet etc.
- Click on the Next step button.
Extension values
Enter values into the required field text boxes.
REQUIRED FIELDS:
- Name
Enter a name for the extension being created. Example: John Smith.
Enter the e-mail address associated with this extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems.com
- Click on the Save button.
¶ Registering Phone
This chapter describes how to register Snom phone using Hostname or IP Address.
¶ Hostname or IP Address
Login to phone web administration interface
- Open a new browser window and enter your phone IP address in order to access the phone web administration interface login screen. Example:
http://192.168.1.22 - Click on Identity in the left navigation menu and add new Identity
- Enter or set the following details into the respective fields.
REQUIRED FIELDS:
- Identity active
Make sure the On is selected.
- Display name
PBXware extension name. Example: John
- Account
Usually the same number as the Authentication Username.
- Password
The Secret of the extension as received in the e-mail associated with this extension. Example: _%Z4M3*Ts9y7. A password is generated automatically for each newly created extension.
- Registrar
Enter the Hostname or IP Address of the PBXware.
- Example for Hostname: voip.bicomsystems.com
- Example for IP Address: 192.168.1.10
- Authentication Username
PBXware extension number. Example: 200103.
- Click on the Apply button.
- You'll have to wait sometime prior for the device to reboot. If everything is done as above described, you should have successfully registered your phone to PBXware. Dial *123 to verify registration.
¶ Auto Provisioning
This chapter describes how to set UAD settings, create PBXware extension and register the phone using DHCP or Static IP address.
The following topics are covered:
- UAD Settings
- Creating Extension
- Registering Phone
¶ UAD Settings
Login to PBXware web administration interface.
- Open a new browser window and enter the IP address in order to access the PBXware web administration login screen. Example:
http://192.168.1.10. - Login to PBXware with your e-mail address and password.
UAD settings.
- Navigate to Settings:UAD.
- Make sure Snom UAD is enabled. To check the UAD status click on the edit icon corresponding to your Snom phone.
- Make sure Status is set to Active, Auto provisioning is set to Yes, and DHCP is set to Yes.
- Click on the Save button to save changes.
¶ Creating Extension
Add Extension
- Navigate to Extensions. Click on Add Extension.
- The standard options window will be shown below.
- Select Snom phone model from the UAD select box.
- Select Location: Local or Remote.
Local is for all extensions registered on the LAN and Remote is for all extensions registered from remote networks, WAN, Internet etc.
- Click on the Next step button.
Extension values
Enter values into the required field text boxes.
REQUIRED FIELDS:
- Name
Enter a name for the extension being created. Example: John Smith.
Enter the e-mail address associated with this extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems.com
- Auto Provisioning
Set to Yes.
- MAC Address
Enter Snom phone MAC address. Example: 000413123456. MAC address can be found at the back of the phone.
- Click on the Save button.
¶ Registering Phone
This chapter describes how to register Snom phone using DHCP and TFTP or HTTP.
The following topics are covered:
- TFTP or HTTP
¶ TFTP or HTTP
- Open a new browser window and enter the phone's IP address, e.g.
http://192.168.1.22. - Click Maintenance -> Provisioning in the left navigation menu.
- Decide what server type you intend to use: HTTP or Trivial FTP. NOTE: Our recommendation is to use HTTP.
- If you decide to use the HTTP server type, go the Network -> Advanced in left menu.
Enter Auto Provisioning username and password into the User and Password fields under the HTTP Client.
- Click the Apply button.
- Go to Maintenance -> **Provisioning ** in left menu.
- In the Setting URL field enter http:// followed by Hostname or IP Address, and then followed by /prov/snomd862-{mac}.xml
NOTE: The letter ‘d’ is case insensitive.
Example of a Hostname using HTTP: http://abc.bicomsystems.com/prov/snomd862-{mac}.xml
Example of an IP Address using HTTP: http://192.168.1.10/prov/snomd862-{mac}.xml
-
Click the Apply button.
-
If you decide to use the TFTP server type, enter tftp:// followed by Hostname or IP Address, and then followed by /snomd862-{mac}.xml
NOTE: The letter ‘d’ is case insensitive.
Example of a Hostname: tftp://voip.bicomsystems.com/snomd862.xml
Example of an IP Address: tftp://192.168.1.10/snomd862.xml
- Click the Apply button.
-Click on Software Update
-
Click the Trigger Reboot button.
-
You will have to wait a couple of seconds for the configuration to be updated. NOTE: Do not power off the phone.
-
The auto-provisioning process will start during the phone's reboot process. The phone will pick up an appropriate configuration file from PBXware. If everything is done as described above, you should have successfully registered your phone to PBXware.
Dial *123 to verify registration.
¶ Configure BLF
This chapter describes how to configure BLF (Busy Lamp Field) for Snom D862.
¶ Extension Settings
Login to PBXware web administration interface.
- Open a new browser window and enter the IP address in order to access the PBXware web administration login page. Example:
http://192.168.1.10. - Login to PBXware with your e-mail address and password.
Edit extension.
- On the Extensions page click on the edit icon corresponding to your extension.
- Click on Advanced Options button.
- Navigate down to the Auto Provisioning and Presence group of settings.
- Make sure Auto Provisioning is set to Yes.
- Make sure Presence is set to "Yes".
- Click on the Save button to save changes.
- Click on Enhanced services.
- Click on Directory / BLF List check box and click on Save button in order to enable this feature.
- Click on Directory / BLF List Edit button.
- Enter user extension number and click on the BLF check box.
- Click on Save button.