¶ Introduction
This Configuration Guide is written as general guide on how to configure the Poly VVX D230 phone model to work with PBXware 6.7.1.
¶ Requirements
¶ Identifying phone model
To start and successfully complete registration of your Poly VVX D230 phone you need to know which phone model you will setup.
From the back of each Poly phone there are exact model information that you should check. Although different phone models can have exactly the same requirements and installation procedure, phone models can also have significantly different requirements and installation procedure, so that ignorance of your own model may result in the inability to successfully set up your phone.
¶ Phone firmware
- Make sure that your phone is loaded with appropriate firmware version, 7.1.2.
- To find out the firmware version of your Poly VVX D230 phone model open a new browser window and enter your phone IP address in order to access the phone web administration interface login screen. Example: http://192.168.1.22.
- Login to phone web administration interface with your username and password. Please note, factory default login details are username: admin and password: admin.
- Go to Status in left navigation menu.
- Click on System Status.
- Under Product Information section you can see Software Version field that contains information about firmware version.
¶ DHCP server
Fully configured and operational DHCP server.
¶ PBXware version
PBXware version 6.7.1
In order to find out the PBXware version:
- Login to PBXware
- Navigate to Settings: About.
On the top of About page is a code similar to this one PBXware Edition: Business, Release: 6.7.1. (387597b7), Running: 16.16.1-gc-c0d40968, PBXware Proxy v6.7.1 (7009484), API: 6, libmemcached version: 1.0.18, where Release denotes the exact version of your PBXware.
¶ Installation
This chapter describes how to install and connect the phone to the electrical power and data network as well as how to apply factory settings.
The following topics are covered:
- Power adapter
- Power over Ethernet (PoE)
- Factory Settings
¶ Power adapter
Connect the Network and Power
- Connect the DC plug on the power adapter to the DC port on the phone and connect the other end of the power adapter into an electrical power outlet.
- Connect the ethernet cable between the Internet port on the phone and the network port on a router or switch to access LAN.
NOTE: If you are using Power over Ethernet (PoE), you don't need to connect the AC adapter. Make sure the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.
¶ Power over Ethernet (PoE)
Using a regular ethernet cable, your phone can be powered from a Power over Ethernet (PoE) compliant router or switch.
- Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power router or switch.
NOTE: If you are using Power over Ethernet (PoE), you don't need to connect the AC adapter. Make sure the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.
¶ Find the phone IP address
Find out your Poly VVX D230 phone IP Address.
- Press Menu button.
- Go to Settings.
- Go to Basestation Info.
The IP address will be displayed on the top of the display.
¶ Reset to factory settings
This step is not required for brand new out-of-the-box phones, however, if the phone has been already used then it is a must.
- Open a new browser window and enter your phone IP address in order to access the phone web administration interface login screen. Example: http://192.168.1.22.
- Login to phone web administration interface with your username and password. Please note, factory default login details are username: admin and password: admin.
- Go to System Management in left navigation menu.
- Click on Device Update menu.
- Under section Reset Configuration click on Reset button in order to reset the phone to factory settings. Phone will be reset to the factory settings and reboot.
- Wait some time for device to reboot.
NOTE: Do not unplug or remove power to the phone while it is updating firmware and configurations.
¶ Registering phone
This chapter describes how to identify Poly VVX D230 phone model, requirements that must be met and how to register the phone using manual configuration or auto provisioning.
The following topics are covered:
- Manual configuration
- Auto provisioning
¶ Manual configuration
This chapter describes how to set UAD settings, create PBXware extension and register the phone.
The following topics are covered:
- UAD settings
- Creating extension
- Registering phone
¶ UAD Settings
UAD settings
Login to PBXware web administration interface
- Open a new browser window and enter the IP address in order to access the PBXware web administration login screen. Example: http://192.168.1.10.
- Login to PBXware with your e-mail address and password.
- Navigate to Settings:UAD.
- Make sure Poly VVX D230 UAD is enabled. To check the UAD status click on the edit icon corresponding to your Poly VVX D230 phone.
- Make sure Status is set to Active, Auto provisioning is set to No, and DHCP is set to Yes.
- Click on the Save button to save changes.
¶ Creating extension
Creating Extension
Add Extension
- Navigate to Extensions. Click on Add Extension.
- The standard options window will be shown below.
- Select Poly VVX D230 phone model from the UAD select box.
- Select Location: Local or Remote.
Local is for all extensions registered on the LAN and Remote is for all extensions registered from remote networks, WAN, Internet etc.
- Click on the Next step button.
Extension values
Enter values into the required field text boxes.
REQUIRED FIELDS:
- Name
Enter a name for the extension being created. Example: John Smith.
Enter the e-mail address associated with this extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems.com
- Department
Department to which extension will belong to. Example: Sales.
- Click on the Save button.
¶ Registering Phone
This chapter describes how to register Poly VVX D230 phone using Hostname or IP Address.
The following topics are covered:
- Hostname or IP Address
¶ Hostname or IP Address
Login to phone web administration interface
- Open a new browser window and enter your phone IP address in order to access the phone web administration interface login screen. Example: http://192.168.1.22
- Login to phone web administration interface with your username and password. Please note, factory default login details are username: admin and password: admin.
- Click on Service Providers and select Profile A.
- Enter or set the following details into the SIP section.
REQUIRED FIELDS:
- Proxy Server
Clear the ProxyServer default check box and enter IP address of the registration server.
Clear the ProxyServerPort check box and enter 5060.
Clear the ProxyServerTransport check box and select UDP.
Clear the RegistrarServer check box and enter IP address of the registration server.
Clear the RegistrarServerPort check box and enter 5060.
Click Submit. Otherwise your changes will be lost.
On Configuration Update Screen, click the Return button to continue the configuration process.
- Go to Voice Services in the left navigation menu.
- Click on SP1 Service
- Enter or set the following details into the respective fields.
REQUIRED FIELDS:
Clear the Enable default check box and check value to enable the service.
Clear the X_DisplayNumber default check box and enter enter PBXware Extension number.
Clear the X_ServProvProfile check box and select A to associate to ITSP Profile A.
Under SIP Credentials section clear the AuthUserName check box and enter PBXware Extension Username. Example: 700101.
Clear the AuthPassword check box and enter PBXware Extension Secret.
The Secret of the Extension as received in the e-mail associated with this Extension. Example: _%Z4M3*Ts9y7. A password is generated automatically for each newly created Extension.
Click Submit.
- Click Reboot button.
- You will have to wait some time for the device to reboot. If everything is done as described above, you should have successfully registered your device to PBXware.
Dial *123 to verify the registration.
¶ Auto Provisioning
This chapter describes how to set UAD settings, create PBXware extension and register the phone using DHCP or Static IP address.
The following topics are covered:
- UAD Settings
- Creating Extension
- Registering Phone
¶ UAD Settings
UAD settings
Login to PBXware web administration interface.
- Open a new browser window and enter the IP address in order to access the PBXware web administration login screen. Example: http://192.168.1.10.
- Login to PBXware with your e-mail address and password.
UAD settings.
- Navigate to Settings:UAD.
- Make sure Poly VVX D230 UAD is enabled. To check the UAD status click on the edit icon corresponding to your Poly VVX D230.
- Make sure Status is set to Active, Auto provisioning is set to Yes, and DHCP is set to Yes.
- Click on the Save button to save changes.
¶ Creating Extension
Creating Extension
Add Extension
- Navigate to Extensions. Click on Add Extension.
- The standard options window will be shown below.
- Select Poly VVX D230 phone model from the UAD select box.
- Select Location: Local or Remote.
Local is for all extensions registered on the LAN and Remote is for all extensions registered from remote networks, WAN, Internet etc.
- Click on the Next step button.
Extension values
Enter values into the required field text boxes.
REQUIRED FIELDS:
- Name
Enter a name for the extension being created. Example: John Smith.
Enter the e-mail address associated with this extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems.com
- Auto Provisioning
Set to Yes.
- MAC Address
Enter Poly VVX D230 phone MAC address. Example: 9CADEF123456. MAC address can be found at the back of the phone.
- Click on the Save button.
¶ Registering Phone
This chapter describes how to register Poly VVX D230 phone using TFTP, HTTP or HTTPS.
¶ TFTP, HTTP or HTTPS
- Open a new browser window and enter the device's IP address, e.g. http://192.168.1.22.
- Enter username and password and press the Confirm button. NOTE: The factory default login details are as follows: username is admin and password is admin.
- Click the System Management on the left navigation menu.
- Click the Auto Provisioning .
- Go to ITSP Provisioning section.
- Choose what server type you intend to use: HTTP, HTTPS, and Trivial FTP. NOTE: Our recommendation is to use HTTP.
If you choose to use HTTP or HTTPS server type, enter http:// or https:// followed by Hostname or IP Address, and then followed by /prov/$mac.xml in ConfigURL.
Replace username and password with Auto Provisioning username and password.
Example of a Hostname using HTTP: http://username:password@abc.bicomsystems.com/prov/$mac.xml
Example of a Hostname using HTTPS: https://username:password@abc.bicomsystems.com/prov/$mac.xml,tls-profile=1
NOTE: When using HTTPS, it is required to add tls-profile=1.
Example of an IP Address using HTTP: http://username:password@192.168.1.10/prov/$mac.xml
Example of an IP Address using HTTPS: https://username:password@192.168.1.10/prov/$mac.xml,tls-profile=1
NOTE: When using HTTPS, it is required to add tls-profile=1.
If you choose to use TFTP server type, enter tftp:// followed by Hostname or IP Address
Example of a Hostname: tftp://abc.bicomsystems.com/$mac.xml
Example of an IP Address: tftp://192.168.1.10/$mac.xml
- Click on Submit button then Reboot button.
- Auto provisioning process will start during phone reboot process, phone will pickup appropriate configuration file from PBXware. If everything is done as above described, you should have successfully registered your phone to PBXware. Dial *123 to verify registration.
¶ Using TLS
NOTE: If you choose to use HTTPS as a protocol for registering your device, you will need to install certificate to your device.
To install certificate, please do the following:
- Open a new browser window and enter your device's IP address, e.g. http://192.168.1.22.
- Enter username and password and press the Confirm button. NOTE: The factory default login details are as follows: username is admin and password is admin.
- Click the System Management
- Click the Device Admin
- Go to Platform CA 1 section.
- Clear the DownloadURL default check box and enter the URL to your certificate.
- Go to TLSPlatform Profile 1 section.
- Clear the CACertList default check box and select Platform 1.
- Click Submit button.
- Click Reboot button.
You will have to wait some time for the device to reboot. If everything is done as described above, you should have successfully installed certificate to your device.
¶ Configure BLF
¶ Extension Settings
This section describes how to configure BLF (Busy Lamp Field) for Poly VVX D230.
Log in to the PBXware's web administration interface.
- Open a new browser window and enter the IP address in order to access the PBXware's web administration login page. Example: http://192.168.1.10.
- Log in to PBXware with the e-mail address and password.
Edit an Extension
- On the Extensions page, click the Edit icon corresponding to the Extension.
- Click Advanced Options.
- Navigate down to the Auto Provisioning and Presence group of settings.
- Make sure Auto Provisioning is set to Yes.
- Make sure Presence is set to "Yes".
- Click Save.
- Click Enhanced Services.
- Click the Directory / BLF List check box and click the Save button in order to enable this feature.
- Click Directory / BLF List Edit.
- Enter the user's Extension number and click the BLF check box.
- Click Save.