¶ Introduction
This Configuration Guide is written as general guide on how to configure the Mitel 6940 phone model to work with PBXware v6.7.8 and v7.2.
¶ Requirements
¶ Identifying phone model
To start and successfully complete registration of your Mitel phone you need to know which phone model you will setup.
From the back of each Mitel phone there are exact model information that you should check. Although different phone models can have exactly the same requirements and installation procedure, phone models can also have significantly different requirements and installation procedure, so that ignorance of your own model may result in the inability to successfully set up your phone.
¶ Phone firmware
- Make sure that your phone is loaded with appropriate firmware version, 6.1.0.14.
- To find out the firmware version of your Mitel phone model open a new browser window and enter your phone IP address in order to access the phone web administration interface login screen. Example:
http://192.168.1.22. - Login to phone web administration interface with your username and password. Please note, factory default login details are username: admin and password: 22222.
¶ DHCP server
Fully configured and operational DHCP server.
¶ PBXware version
PBXware version 7.2
In order to find out the PBXware version:
- Login to PBXware
- Navigate to Settings: About.
On the top of About page, you may see a code similar to this one PBXware Edition: Multi-Tenant Release: 7.2 Running: 18.15.0-gc-ab72ab93, Proxy v7.1.0 (2a5ca81), API: 6, libmemcached version: 1.0.18, where Release denotes the current version of your PBXware.
¶ Installation
This chapter describes how to install and connect the phone to the electrical power and data network as well as how to apply factory settings.
The following topics are covered:
- Power adapter
- Power over Ethernet (PoE)
- Factory Settings
¶ Power adapter
Connect the Network and Power
- Connect the DC plug on the power adapter to the DC port on the phone and connect the other end of the power adapter into an electrical power outlet.
- Connect the ethernet cable between the Internet port on the phone and the network port on a router or switch to access LAN.
NOTE: If you are using Power over Ethernet (PoE), you don't need to connect the AC adapter. Make sure the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.
¶ Power over Ethernet (PoE)
Connect the Network (only)
Using a regular ethernet cable, your phone can be powered from a Power over Ethernet (PoE) compliant router or switch.
- Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power router or switch.
NOTE: If you are using Power over Ethernet (PoE), you don't need to connect the AC adapter. Make sure the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.
¶ Find the phone IP address
Find out your Mitel phone IP Address.
- Press the Settings button.
- Press the Select keysoft to enter Status.
- Select Network via navigation buttons.
¶ Reset to factory settings
This step is not required for brand new out-of-the-box phones, however, if the phone has been already used then it is a must.
- Open a new browser window and enter your phone IP address in order to access the phone web administration interface login screen. Example:
http://192.168.1.22. - Login to phone web administration interface with your username and password. Please note, factory default login details are username: admin and password: 22222.
- Click on Reset in the left navigation menu.
- Click on Restore button and confirm with OK in order to reset the phone to factory settings. Phone will be reset to the factory settings and reboot.
- Wait sometime prior for device to reboot.
NOTE: Do not unplug or remove power to the phone while it is updating firmware and configurations.
¶ Registering phone
This chapter describes how to identify Mitel phone model, requirements that must be met and how to register the phone using manual configuration or auto provisioning.
The following topics are covered:
- Manual configuration
- Auto provisioning
¶ Manual configuration
This chapter describes how to set UAD settings, create PBXware extension and register the phone.
The following topics are covered:
- UAD settings
- Creating extension
- Registering phone
¶ UAD Settings
Login to PBXware web administration interface
- Open a new browser window and enter the IP address in order to access the PBXware web administration login screen. Example:
http://192.168.1.10. - Login to PBXware with your e-mail address and password.
UAD settings
- Navigate to Settings:UAD.
- Make sure Mitel 6940 UAD is enabled. To check the UAD status click on the edit icon corresponding to your Mitel phone.
- Make sure Status is set to Active, Auto provisioning is set to No, and DHCP is set to Yes.
- Click on the Save button to save changes.
¶ Creating extension
Add Extension
- Navigate to Extensions. Click on Add Extension.
- The standard options window will be shown below.
- Select Mitel phone model from the UAD select box.
- Select Location: Local or Remote.
Local is for all extensions registered on the LAN and Remote is for all extensions registered from remote networks, WAN, Internet etc.
- Click on the Next step button.
Extension values
Enter values into the required field text boxes.
REQUIRED FIELDS:
- Name
Enter a name for the extension being created. Example: John Smith.
Enter the e-mail address associated with this extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems.com
- Department
Department to which extension will belong to. Example: Sales.
- Click on the Save button.
¶ Registering Phone
This chapter describes how to register Mitel phone using Hostname or IP Address.
¶ Hostname or IP Address
Login to phone web administration interface
- Open a new browser window and enter your phone IP address in order to access the phone web administration interface login screen. Example:
http://192.168.1.22 - Login to phone web administration interface with your username and password. Please note, factory default login details are username: admin and password: 22222.
- Click on Line 1 in the left navigation menu.
- Enter or set the following details into the respective fields.
REQUIRED FIELDS:
- Screen Name
Usually the same number as the Phone Number.
- Phone Number
PBXware extension number. Example: 1003
- Caller ID
PBXware extension number. Example: 1003
- Authentication Name
PBXware extension number. Example: 1003
- Password
The Secret of the extension as received in the e-mail associated with this extension. Example: _%Z4M3*Ts9y7. A password is generated automatically for each newly created extension.
- Proxy Server
Enter the Hostname or IP Address of the PBXware.
- Example for Hostname: voip.bicomsystems.com
- Example for IP Address: 192.168.1.10
- Registrar Server
Same as Proxy Server field.
- Click on the Save Settings button.
- If everything is done as above described, you should have successfully registered your phone to PBXware. Dial *123 to verify registration.
¶ Auto Provisioning
This chapter describes how to set UAD settings, create PBXware extension and register the phone using DHCP or Static IP address.
The following topics are covered:
- UAD Settings
- Creating Extension
- Registering Phone
¶ UAD Settings
Login to PBXware web administration interface.
- Open a new browser window and enter the IP address in order to access the PBXware web administration login screen. Example:
http://192.168.1.10. - Login to PBXware with your e-mail address and password.
UAD settings.
- Navigate to Settings:UAD.
- Make sure Mitel 6940 UAD is enabled. To check the UAD status click on the edit icon corresponding to your Mitel phone.
- Make sure Status is set to Active, Auto provisioning is set to Yes, and DHCP is set to Yes.
- Click on the Save button to save changes.
¶ Creating Extension
Add Extension
- Navigate to Extensions. Click on Add Extension.
- The standard options window will be shown below.
- Select Mitel phone model from the UAD select box.
- Select Location: Local or Remote.
Local is for all extensions registered on the LAN and Remote is for all extensions registered from remote networks, WAN, Internet etc.
- Click on the Next step button.
Extension values
Enter values into the required field text boxes.
REQUIRED FIELDS:
- Name
Enter a name for the extension being created. Example: John Smith.
Enter the e-mail address associated with this extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems.com
- Auto Provisioning
Set to Yes.
- MAC Address
Enter Mitel phone MAC address. Example: 001565FF1536. MAC address can be found at the back of the phone.
- Click on the Save button.
¶ Registering Phone
This chapter describes how to register Mitel phone using TFTP.
¶ TFTP
- Open a new browser window and enter your phone IP address, e.g.
http://192.168.1.22. - Enter username and password and press Confirm button. NOTE: Factory default login details are username: admin and password: 22222.
- Click on Configuration Server in the left navigation menu.
Enter Hostname or IP Address in the Primary Server field.
Example for Hostname: voip.bicomsystems.com
Example for IP Address: 192.168.1.10
- Click on Save Settings button.
- Click on Reset in the left navigation menu.
- Click Restart button and confirm with OK on prompt.
- You'll have to wait couple of seconds for the configuration to be updated. NOTE: Do not power off your phone.
- Auto provisioning process will start during phone reboot process, phone will pickup appropriate configuration file from PBXware. If everything is done as above described, you should have successfully registered your phone to PBXware. Dial *123 to verify registration.
¶ Configure BLF
This chapter describes how to configure BLF (Busy Lamp Field) for Mitel 6940.
Login to PBXware web administration interface.
- Open a new browser window and enter the IP address in order to access the PBXware web administration login page. Example:
http://192.168.1.10. - Login to PBXware with your e-mail address and password.
Edit extension.
- On the Extensions page click on the edit icon corresponding to your extension.
- Click on Advanced Options button.
- Navigate down to the Auto Provisioning and Presence group of settings.
- Make sure Auto Provisioning is set to Yes.
- Make sure Presence is set to "Yes".
- Click on the Save button to save changes.
- Click on Enhanced services.
- Click on Directory / BLF List check box and click on Save button in order to enable this feature.
- Click on Directory / BLF List Edit button.
- Enter user extension number and click on the BLF check box.
- Click on Save button.