¶ Introduction
This Configuration Guide is written as general guide on how to configure the Gigaset N770 phone model to work with PBXware v8.2.
¶ Requirements
¶ Identifying the Phone Model
To ensure a successful registration, first confirm that you have the correct Gigaset phone model.
The model information can be found on the back of your Gigaset phone. This guide is designed for the Gigaset N770. Other models may require different configuration steps, so verifying you have the N770 ensures proper setup.
¶ Phone Firmware
- Ensure that the phone is running firmware version V2.70.
- To verify the firmware version, open a web browser and enter the IP address of the Gigaset device to access the web administration interface. Example:
http://192.168.1.22 - From the top navigation menu, select Status.
- The installed firmware version is displayed in the Firmware version field.
¶ DHCP Server
Fully configured and operational DHCP server.
¶ PBXware Version
PBXware version 8.2
In order to find out the PBXware version:
- Log in to PBXware
- Navigate to Settings > About.
At the top of the About page, you will see a code block similar to this: Edition: Multi-Tenant Release: 8.2 (251dc1c5) Running: 18.15.0-gc-c6df9197 PBXware Proxy v8 (4807ca1), API: 7, libmemcached version: 1.0.18.
The Release field indicates the exact version of your PBXware.
¶ Installation
This chapter describes how to install and connect the phone to the electrical power and data network, as well as how to apply factory settings.
The following topics are covered:
- Power over Ethernet (PoE)
- Factory Settings
¶ Power over Ethernet (PoE)
Connecting the Network (PoE)
Using a regular ethernet cable, your phone can be powered from a Power over Ethernet (PoE) compliant router or switch.
- Connect the Ethernet cable between the Internet port on the phone and an available port on the power router or switch.
¶ Find the Phone's IP Address
To find the IP address of your Gigaset phone:
- Go to: www.gigaset-config.com
- A list of all connected Gigaset phones will be displayed, each with its corresponding IP address.
¶ Registering Handset
- To register a handset with your Gigaset N770, open a web browser and enter the device's IP address to access its web administration interface. Example:
http://192.168.1.22 - Log in using your username and password. The factory-default credentials are: Username: admin and Password: admin.
- Navigate to Settings > Mobile devices > Administration.
- Click Edit next to the extension to which you want to register the handset.
- In the RegStatus drop-down menu, select To Register.
- In the Authentication Code (PIN) field, enter a PIN manually or click Generate Random PIN to generate one automatically.
- Click Set at the bottom of the page to apply the changes.
- Navigate to Mobile Devices > Registration Centre.
- Click Start Now to begin the registration process. The DECT Manager will then be ready to register the handset.
On the handset:
- Navigate to Settings > Register Handset.
- The handset will begin searching for available base stations. When the correct base station is found, enter the PIN previously configured in the Authentication Code (PIN) field.
- Once the PIN is accepted, the handset will be registered with the DECT base station.
¶ Reset to Factory Settings
This step is not required for brand-new, out-of-the-box phones. However, if the phone has been previously used, performing a factory reset is recommended.
- Press and hold the device button for at least 10 seconds, until all LEDs turn off. The device will enter programming mode.
- Briefly press the device button repeatedly until both LEDs light up blue.
- Press and hold the device button for at least 3 seconds but fewer than 10 seconds.
- The device will reboot and restore its factory-default settings.
NOTE: Do not unplug or remove power to the phone while it is updating firmware and configuration.
¶ Registering the Phone
This section describes how to identify the Snom phone model, requirements that must be met, and how to register the phone using manual configuration or auto-provisioning.
The following topics are covered:
- Manual Configuration
- Auto Provisioning
¶ Manual Configuration
This section describes how to set the UAD settings, create a PBXware Extension, and register the phone.
The following topics are covered:
- UAD Settings
- Creating an Extension
- Registering the Phone
¶ UAD Settings
1. Log in to PBXware's web administration interface
- Open a new browser window and enter the PBXware IP address to access the administration login screen. Example:
http://192.168.1.10 - Log in to PBXware with your e-mail address and password.
2. UAD settings
- Navigate to Settings > UAD.
- Ensure that the Gigaset N770 UAD is enabled. To check the UAD status, click the Edit icon corresponding to the Gigaset N770 phone.
- Verify that Status is set to Active, Auto provisioning is set to No, and DHCP is set to Yes.
- Click the Save button.
¶ Creating an Extension
1. Add Extension
-
Navigate to Extensions, then click Add Extension.
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The standard options window will open.
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Select the Gigaset N770 phone model from the UAD dropdown menu.
-
Select the Location: Local or Remote.
- Local is for all Extensions registered on the LAN
- Remote is for all Extensions registered from remote networks, WAN, Internet etc.
-
Click the Next step button.
2. Extension Values
Enter values into the required field text boxes.
REQUIRED FIELDS:
- Name
Enter a name for the extension being created. Example: John Smith.
Enter the e-mail address associated with this extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems.com
- Department
Department to which extension will belong to. Example: Sales.
- Click on the Save button.
¶ Registering the Phone
This chapter describes how to register Gigaset phone using Hostname or IP Address.
¶ Hostname or IP Address
Log in to the phone's web administration interface
- Open a new browser window and enter the phone's IP address in order to access the phone's web administration interface login screen. Example:
http://192.168.1.22 - Log in to the phone's web administration interface with your password. Please note, factory default login details are username: admin and password: admin
- Go to the Settings tab in the top navigation menu.
- From the left menu, select Provider or PBX Profiles.
- Click the first Edit icon to a new PBX profile.
- Fill in the required information in the appropriate fields.
Required Fields:
- Authentication name
PBXware extension number. Example: 1003
- Authentication password
The Secret of the extension as received in the e-mail associated with this extension. Example: _%Z4M3*Ts9y7. A password is generated automatically for each newly created extension.
- Username
Same number as the Authentication name.
- Display name
Usually the same number as the Authentication name.
- VoIP Provider
Select the VoIP provider that was previously added.
- Click the Set button at the bottom of the page to apply the settings.
- If everything is done as described above, your phone should now be successfully registered with PBXware.
- To verify the registration, dial *123 from the phone.
¶ Auto Provisioning
This chapter describes how to set UAD settings, create a PBXware extension, and register the phone using DHCP or Static IP address.
The following topics are covered:
- UAD Settings
- Creating an Extension
- Registering the Phone
¶ UAD Settings
1. Log in to PBXware's web administration interface
- Open a new browser window and enter the PBXware IP address to access the administration login screen. Example:
http://192.168.1.10 - Log in to PBXware with your e-mail address and password.
2. UAD settings
- Navigate to Settings > UAD.
- Ensure that the Gigaset N770 UAD is enabled. To check the UAD status, click the Edit icon corresponding to the Gigaset N770 phone.
- Verify that Status is set to Active, Auto provisioning is set to Yes, and DHCP is set to Yes.
- Click the Save button.
¶ Creating an Extension
1. Add Extension
-
Navigate to Extensions, then click Add Extension.
-
The standard options window will open.
-
Select the Gigaset N770 phone model from the UAD dropdown menu.
-
Select the Location: Local or Remote.
- Local is for all Extensions registered on the LAN
- Remote is for all Extensions registered from remote networks, WAN, Internet etc.
-
Click the Next step button.
2. Extension Values
Enter values into the required field text boxes.
REQUIRED FIELDS:
- Name
Enter a name for the extension being created. Example: John Smith.
Enter the e-mail address associated with this extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems.com
- Auto Provisioning
Set to Yes.
- MAC Address
Enter the MAC address of the Gigaset phone. Example: 001565FF1536
NOTE: You can find the MAC address on the label at the back of the phone
- Click on the Save button.
¶ Registering the Phone
This chapter describes how to register the Gigaset N770 phone using HTTP or HTTPS.
¶ HTTP & HTTPS
-
Open a new browser window and enter the phone's IP address, e.g.
http://192.168.1.22 -
Enter Username and Password, then press Confirm button. NOTE: The factory default login details are username: admin and password: admin
-
Go to Settings > Security.
-
Enter the Auto Provisioning username and password into the HTTP Digest Username and HTTP Digest Password fields.
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Click the Set button to save the changes.
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In the left navigation menu, select Provisioning and Configuration.
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Choose what server type you intend to use: HTTP or HTTPS. NOTE: Our recommendation is to use the HTTP
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If you choose to use HTTP or HTTPS in the Provisioning server field enter http:// or https:// followed by the Hostname or IP Address followed by /prov/%MACD.xml
Example for Hostname using HTTP: http://abc.bicomsystems.com/prov/%MACD.xml
Example for IP Address using HTTP: http://192.168.1.10/prov/%MACD.xml
Example for Hostname using HTTPS: https://abc.bicomsystems.com/prov/%MACD.xml
Example for IP Address using HTTPS: https://192.168.1.10/prov/%MACD.xml
- Click the Set button, then click the Start Auto Configuration button to begin the provisioning process.
- You'll have to wait couple of seconds for the configuration to be updated. NOTE: Do not power off your phone
- The auto provisioning will start during the phone's reboot. The phone will download the appropriate configuration file from PBXware.
- If everything is done as described above, your phone should be successfully registered with PBXware. To verify the registration, dial *123 from the phone.
¶ Additional Configuration Template
If you want to include additional UAD configuration for the Gigaset N770, add fields to the User Agent General Auto Provisioning Template in the Settings -> UAD -> Gigaset N770 menu, or add them directly to the extension in the UAD Auto Provisioning Template section.