¶ Introduction
This Configuration Guide provides step-by-step instructions for configuring the Fanvil Linkvil W620W for use with PBXware. Support for the Linkvil W620W is available starting with PBXware version 8.2.
¶ Requirements
¶ Identifying the Phone Model
To ensure a successful registration, first confirm that you have the correct Fanvil phone model.
The model information is printed on the label located on the back of the phone. Ensure that your device is a Fanvil W620W, as this guide applies specifically to that model.
¶ Phone Firmware
- Ensure that the phone is running firmware version 2.16.29.3.
- To verify the firmware version, open a web browser and enter the IP address of the Fanvil device to access the web administration interface. Example:
http://192.168.1.22 - Log in to the phone's web administration interface using your username and password. By default, the username is admin and the password is admin.
- Navigate to System > Information.
- The Software field displays the current firmware version.
¶ DHCP Server
Fully configured and operational DHCP server.
¶ PBXware Version
PBXware version 8.2
To check the PBXware version:
- Log in to PBXware
- Navigate to Settings: About.
At the top of the About page, you will see a code block similar to this:
PBXware Edition: Multi-Tenant, Release: 8.2 (387597b7), Running: 18.15.0.-gc-b47edc45, PBXware Proxy v8 (62b7bcd), API: 8, libmemcached version: 1.0.18
The Release field indicates the exact version of your PBXware.
¶ Installation
This section describes how to power on the device, connect it to a Wi-Fi network, locate its IP address, and restore it to its factory default settings.
Topics covered:
- Power Connection
- Connect to Wi-Fi
- Find the Phone's IP Address
- Factory Reset the Phone
¶ Power Connection
- Connect the USB Type-C cable or the charging cradle to the supplied power adapter.
- Plug the power adapter into an electrical outlet.
- Place the phone on the charging cradle or connect the USB Type-C cable directly to the phone to charge the battery.
- Power on the phone by pressing and holding the Power key.
¶ Connect to Wi-Fi
- Power on the phone.
- Navigate to Menu > WLAN.
- Enable WLAN if it is disabled.
- Navigate to Available Networks.
- Select the desired wireless network.
- Enter the Wi-Fi password and connect.
¶ Find the Phone's IP Address
To access the device's web interface, first identify the IP address assigned to the Fanvil W620W.
- Press the Menu soft key.
- Navigate to Status > Network.
The device's IP address is displayed in the Wi-Fi IP field.
¶ Factory Reset the Phone
This step is not required for brand-new, out-of-the-box phones. However, if the phone has been previously used, performing a factory reset is recommended.
To restore the Fanvil W620W to its factory default settings:
- Open a web browser and enter the phone's IP address to access the web administration interface. Example:
http://192.168.1.22 - Log in to the phone's web administration interface using your username and password. By default, the username is admin and the password is admin.
- Navigate to Configurations.
- Expand Reset Phone.
- Click Reset to restore the phone to its factory default settings. The phone will automatically reboot after the reset is complete.
- Wait for the phone to complete the reboot before continuing.
NOTE: Do not disconnect the phone from power while it is updating its firmware or configuration.
¶ Registering the Phone
This section describes how to identify the Fanvil phone model, requirements that must be met, and how to register the phone using manual configuration or auto-provisioning.
The following topics are covered:
- Manual Configuration
- Auto Provisioning
¶ Manual Configuration
This section describes how to set the UAD settings, create a PBXware Extension, and register the phone.
The following topics are covered:
- UAD Settings
- Creating an Extension
- Registering the Phone
¶ UAD Settings
1. Log in to PBXware's web administration interface
- Open a new browser window and enter the PBXware IP address to access the administration login screen. Example:
http://192.168.1.10 - Log in to PBXware with your e-mail address and password.
2. UAD settings
- Navigate to Settings > UAD.
- Ensure that the Fanvil W620W UAD is enabled. To check the UAD status, click the Edit icon corresponding to the Fanvil W620W phone.
- Verify that Status is set to Active, Auto provisioning is set to No, and DHCP is set to Yes.
- Click the Save button.
¶ Creating an Extension
1. Add Extension
-
Navigate to Extensions, then click Add Extension.
-
The standard options window will open.
-
Select the Fanvil W620W phone model from the UAD dropdown menu.
-
Select the Location: Local or Remote.
- Local is for all Extensions registered on the LAN
- Remote is for all Extensions registered from remote networks, WAN, Internet etc.
-
Click the Next step button.
2. Extension Values
Enter values into the required field text boxes.
REQUIRED FIELDS:
- Name
Enter a name for the extension being created. Example: John Smith
Enter the e-mail address associated with this extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems.com
- Click on the Save button.
¶ Registering the Phone
This section describes how to register the Fanvil phone using Hostname or IP Address.
¶ Configure the SIP Account
- Open a web browser and enter the phone's IP address to access the web administration interface. Example:
http://192.168.1.22 - Log in to the phone's web administration interface using your username and password. By default, the username is admin and the password is admin.
- Click on Line link in the left hand navigation menu
- Enter the following details into the respective fields.
REQUIRED FIELDS:
- Activate
Make sure the Activate check box is selected.
- Username
PBXware extension number. Example: 1003
- Authentication User
Usually the same as the PBXware extension number.
- Authentication Password
The Secret of the Extension as received in the e-mail associated with this Extension. Example: _%Z4M3*Ts9y7. A password is generated automatically for each newly created Extension.
- Server Address
Enter the Hostname or IP Address of PBXware.
- Example of a Hostname: voip.bicomsystems.com
- Example of an IP Address: 192.168.1.10
- Server Port
Enter 5060 Port.
- Click Apply.
- If the configuration has been completed successfully, the phone should now be registered to PBXware. Dial *123 to verify the registration.
¶ Auto Provisioning
This section describes how to set UAD settings, create a PBXware Extension, and register the phone using DHCP or Static IP address.
The following topics are covered:
- UAD Settings
- Creating an Extension
- Registering the Phone
¶ UAD Settings
1. Log in to PBXware's web administration interface
- Open a browser window and enter the PBXware IP address to access the web administration login screen. Example:
http://192.168.1.10 - Log in to PBXware with your e-mail address and password
2. UAD settings
- Navigate to Settings > UAD.
- Ensure that the Fanvil W620W UAD is enabled. To check the UAD status, click the Edit icon corresponding to the Fanvil W620W phone.
- Verify that Status is set to Active, Auto provisioning is set to Yes, and DHCP is set to Yes.
- Click the Save button.
¶ Creating an Extension
1. Add Extension
-
Navigate to Extensions, then click Add Extension.
-
The standard options window will open.
-
Select the Fanvil W620W phone model from the UAD dropdown menu.
-
Select the Location: Local or Remote.
- Local is for all Extensions registered on the LAN
- Remote is for all Extensions registered from remote networks, WAN, Internet etc.
-
Click the Next step button.
2. Extension Values
Enter values into the required field text boxes.
REQUIRED FIELDS:
- Name
Enter a name for the extension being created. Example: John Smith
Enter the e-mail address associated with this extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems.com
- Auto Provisioning
Set to Yes.
- MAC Address
Enter the MAC address of the Fanvil phone. Example: 001565FF1536
NOTE: The MAC address can be found on the label at the back of the phone.
- Click the Save button.
¶ Registering the Phone
This chapter describes how to register Fanvil phone using TFTP, HTTP or HTTPS.
¶ TFTP, HTTP, or HTTPS
-
Open a web browser and enter the phone's IP address to access the web administration interface. Example:
http://192.168.1.22 -
Log in to the phone's web administration interface using your username and password. By default, the username is admin and the password is admin.
-
Navigate to System > Auto Provision.
-
Enter the Auto Provisioning username and password into the Authentication Name and Authentication Password fields.
-
Ensure that the Download CommonConfig enabled check box is not selected.
-
Expand the Static Provisioning Server section.
-
Select the desired Protocol Type: HTTP, HTTPS, or TFTP. NOTE: We recommend using HTTP
-
If you decide to use HTTP, enter http:// followed by Hostname or IP Address, then followed by /prov in the Server Address field.
Example of a Hostname using HTTP: abc.bicomsystems.com/prov
Example of an IP Address using HTTP: 192.168.1.10/prov
- If you decide to use HTTPS, enter https:// followed by Hostname or IP Address, then followed by /prov in the Server Address field.
Example of a Hostname using HTTPS: abc.bicomsystems.com/prov
Example of an IP Address using HTTPS: 192.168.1.10/prov
- If you decide to use TFTP, enter tftp:// followed by Hostname or IP Address in the Server Address field.
Example of a Hostname: voip.bicomsystems.com
Example of an IP Address: 192.168.1.10
- Ensure that Update Mode is set to Update After Reboot.
- Click Apply.
- Click Autoprovision Now.
- When the confirmation dialog appears, click OK.
- Wait a few seconds for the configuration to be updated. Do not disconnect the phone from the power supply during this process.
- The phone will reboot and automatically begin the provisioning process. During this process, it will download the appropriate configuration from PBXware. Once provisioning is complete, the phone will be registered with PBXware. To verify the registration, dial *123.
NOTE: Do not disconnect the phone from power while the auto provisioning process is in progress
¶ Configure BLF
This chapter describes how to configure BLF (Busy Lamp Field) for Fanvil W620W.
¶ Extension Settings
1. Log in to the PBXware web administration interface
- Open a new browser window and enter the IP address to access the PBXware web administration login page. Example:
http://192.168.1.10 - Log in to PBXware with your e-mail address and password.
2. Edit the extension
- On the Extensions page, click the Edit icon for the desired extension.
- Click the Advanced Options button.
- Scroll down to the Auto Provisioning and Presence section.
- Make sure Auto Provisioning is set to Yes.
- Make sure Presence is set to Yes.
- Click the Save button to save the changes.
- Click on Enhanced Services.
- Select the Directory / BLF List checkbox and click the Save button to enable this feature.
- Click the Edit button next to the Directory / BLF List.
- Enter user extension number and click on the BLF check box.
- Click the Save button.
¶ Additional Configuration Template
To apply additional configuration settings for the Fanvil W620W, add the required parameters to the User Agent General Auto Provisioning Template under Settings → UAD → Fanvil W620W, or configure them directly for a specific extension in the UAD Auto Provisioning Template section.