ΒΆ SMS Report
This 'SMS Report' section allows users to see all details regarding SMS messages on their OSC (Online Self Care).
Click to print selected entries.
After users select which entries they want to print, they will be prompted to a different window and complete the configuration based on the printer they have.
Click to send selected entries in an e-mail.
In order to successfully send an e-mail, please make sure that some/all entries are ticked.
Click this button to download a CSV file.
This CSV file contains the data displayed on the 'SMS Report' page. Users can choose to download specific entries or select all of them.
- Date Range:
Select a Search/Filter start date
(E.g. Click the small 'Calendar' icon next to a field and select the desired date.)
- Direction
Select one of the directions and have the data filtered accordingly
(E.g. All/Inbound/Outbound)
- Checkbox
Select an entry by ticking this check box
- From
Displays the number from which the SMS message was sent
(E.g. 123456789)
- To
Displays the number to which the SMS was sent
(E.g. 2221564879)
- Direction
Displays the SMS message direction
(E.g. Inbound)
- Date/Time
Displays the date and time of the SMS message
(E.g. 30 Nov 2020 09:03:44)
- Status
Displays the SMS message status
(E.g. Sent/Received/Failed)
- Error Message
Displays the message explaining why certain action failed