The IVR Tree consists of Action and Selection. Actions are items that are going to be executed when the user enters IVR. Selections can be configured to be executed by pressing the DTMF keys on your phone.
IVR Tree Graph
IVR Tree Graph is a special form of IVR whose interface is graphically oriented. This user-friendly interface enables users to have a better understanding of what destinations they have included in their IVR. It also provides an easier preview of the incorporated elements.